Shipping & Return Policies

Shipping policy

At Jewels By Lani, our goal is to offer you the best shipping options, no matter where you live within United States

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging within 1-2 business days after the order is placed.
  • Shipping time: items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

 

Return policy

I gladly accept returns with full refund

  • Contact me within: 7 days of delivery
  • Ship items back within: 14 days of delivery.

 

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.