Shipping & Return Policies
At Jewels By Lani, our goal is to offer you the best shipping options, no matter where you live within United States
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging within 1-2 business days after the order is placed.
- Shipping time: items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
I gladly accept returns with full refund
- Contact me within: 7 days of delivery
- Ship items back within: 14 days of delivery.
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.